Reference

Terms That Cover How Your Account Works

These terms set out what you agree to when you open an account with 111com and use our platform — including deposits via JazzCash, Easypaisa and Raast, and access to games where local law permits.

Account eligibility conditions applyJazzCash, Easypaisa, Raast coveredApplies where local law permitsAccount holder responsibilitySubject to change with notice
111com Terms That Cover How Your Account Works
HOW WE HANDLE THIS

Account Security and How We Enforce These Terms

We enforce these terms consistently across every account. When a dispute arises — whether it involves a Raast withdrawal, an Easypaisa deposit discrepancy, or a bonus condition — we review the account transaction log and apply the relevant clause directly. You can request a copy of your transaction history through Account Settings at any time.

Account Verification

We verify your identity before processing withdrawals. You may be asked to confirm the mobile number linked to your JazzCash or Easypaisa account.

Data Retention

Account records, including payment references from Raast and other local rails, are retained in line with our data policy and applicable legal requirements.

Terms Change Notice

When we update these terms, a notice appears in your account dashboard before you next log in. Continued use after that point confirms acceptance.

Requesting Changes

To request a correction to your account details or contest a terms interpretation, contact support via live chat or email with your account reference included.

TERMS CONTACT PATHS

Reach Us About These Terms

If something in these terms is unclear — or you need to flag a concern about your account, a JazzCash transaction, or an Easypaisa deposit that did not reflect correctly — our support team can help. Reach out through any of the channels below and quote your account reference for faster handling.

Team online

Live Chat

Start a chat session directly from your account dashboard. Give your account ID and describe the terms clause or transaction you want clarified.

Email Support

Send a detailed message to our support address. Include your registered mobile number and the payment method used — JazzCash, Easypaisa or Raast.

Account Help Section

Log in, go to Account Settings, and open the Help tab. You can submit a terms query directly tied to your account record for a tracked response.

Answers to Common Terms Questions

These are the questions we hear most about the terms. If yours is not here, open a chat or email support with your account reference.

Yes. All transactions through JazzCash, Easypaisa and Raast are subject to these terms. Payment records from those services may be used to verify account activity if needed.

Access depends on local law and is available only in regions where it is permitted. You are responsible for confirming that use is lawful in your location before opening an account.

We post a notice in your account dashboard before the change takes effect. If you continue using your account after that notice, you have accepted the updated terms.

No. Operating multiple accounts breaches these terms and may lead to account suspension. Each person may hold one account, linked to a single verified mobile number.

Log in, go to Account Settings, and open the History tab. You can view and download records of all deposits and withdrawals, including those made through Raast.

Reach support via live chat or email with your account reference and the specific clause you are disputing. We review each case against the transaction log before responding.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.